I’ve just spent the last while finishing off my papers for Museums & The Web 2007. One of them on the OPAC2.0 collection database talks alot about the idea of ‘serendiptity’ and its importance in creating new ways for users to not only navigate but to find and create meaning in a database.
Kathy Sierra has a nice post introducing the very idea and calls for more randomness to be added to products, software and experiences.