Peter Samis from SFMOMA is one of the long time innovators in the web and interactive space. His presentation today was fantastic and an essential examination of the different impact of interpretative media types on the visit experience across those with prior knowledge/experience and those without. It was a great way to end the formal part of the conference.
Read his paper then dig in with a nice cup of proper coffee (not the 90% watery milk that passes for coffee over Stateside) and read the in depth evaluation report by Randi Korn and Associates on which the paper is based. This should be required reading for new media designers and web people, but is equally essential for exhibition designers.
Justin over at Walker Art has done a good job of blogging notes to this paper as well as the preceding paper on evaluation by Stephen Brown which I won’t repeat.