Categories
Web 2.0

National Digital Forum, Wellington, New Zealand

I will be presenting a paper on emerging online trends, new user expectations and interacting with collections at the National Digital Forum 2006: Participating with Communities: Digital opportunities, collaborations and celebration in Wellington, New Zealand next week.

If you happen to be a reader from New Zealand or will be attending the event then I’d love to meet up and chat. Amongst the other overseas speakers are Jim Spadaccini from Ideum, Toby Travis from the V&A and Susan Chun from the Met Museum; and a slew of notables from NZ. There is a specialist web developer ‘un-conference’, on the day after as well.

The 2006 National Digital Forum conference focuses on creating digital content with an eye to the future. What will be expected of museums, archives, and libraries to reach end-user communities in the future, and what do we need to do today to get there?

International and local speakers will offer case studies and their insights into where digital content delivery is heading in the culture and heritage sector. The conference will also consider emerging trends such as allowing users to directly contribute content, and other interactive experiences enabled by new technologies.

30 November 2006 – 1 December 2006
Soundings Theatre, Te Papa

Categories
Digital storytelling Web 2.0

Wikipedia Brown and the Case of the Captured Koala

Adam Cadre’s story Wikipedia Brown and the Case of the Captured Koala is an amusing look at authority and authenticity on Wikipedia and is based on those Encyclopedia Brown books that you may have read as a youngster . . .

Categories
Folksonomies Web 2.0 Web metrics

OPAC2.0 – Search term frequency and the influence of interface

I’ve started preparing some work on search term frequency in our collection database.

The system is set up to track only successful searches – which we define as those that result in a user selecting an item from the search results. Taking figures generated last week, the database has served up over 1.87 million successful searches since launch (June 2006), whilst nearly 5 million objects have been viewed. Obviously users are getting to objects via direct links or using third party searches (Google etc, or our Opensearch feed) to get directly to records.

Of these 1.87 million searches there are only 19,352 unique terms.

Obviously there are few factors at play here. Firstly, there will always be clusters of popular terms – see Google Trends.

But what about the influence of interface?

Our current search and objects pages are set up with multiple (perhaps maximal) pivot points, or ways to get to other results and parts of the collection. The search/home page features a large randomised tag cloud which displays user-entered keywords. Clicking on one of these will result in a search result for that term.

The search result page now shows ‘related’ search terms as hyperlinks to searches for those terms.

The object record page shows (if they exist), user keywords with hyperlinks to a search for that word/phrase; the top three search terms related to that object (if the object has been viewed more than 30 times); as well as subject and object categories.

Each of these sets of hyperlinks are encouraging users to click them – probably before they manually type another search term in the large search box. Why type when the site you are using is making suggestions for you?

This requires further examination and a cross refencing of search terms against user keywords and also some heat tracking with a set of test users.

Here are the top 20 search terms as of November 2006 (excluding object numbers).

red
metal
paper
porcelain
vase
coin
printed
fashion
war
england
costume
brown
gold
toy
bowls
ceramics
embroidery
transport
silver
london

Categories
Interactive Media Web 2.0

Content management systems and museums

Eric, ex-Walker Art Center points to this interesting piece called Redefining content management by Keith Robinson from Vitamin.

Eric built custom systems for the Walker and in my discussions with museums around Australia a common question is “hey, why doesn’t the Powerhouse Museum use a content management system?”. I always answer this by saying we do have content management systems (plural), but that for the collection content it made more sense to use our collection management system for that area of content and blogging engines in other parts. This gives us flexibility and a sense of ‘fit for purpose’ that, from our experience with other large scale projects, a proprietary content management system never can give. Just think if all those ‘installation and customisation’ fees were spent in-house on building in-house development, programming and support skills?

Now, as Keith Robinson points out, developers now can call upon powerful but easy to use developlment frameworks to build customised solutions rather than try for the impossible catch-all out-of-the-box solution.

. . . the case could be made for always building a custom solution (not necessarily a CMS) to suit the needs of the particular content, people and processes your working with.

It sounds daunting, but this is where I think the true promise of a technical content management solution lies. With frameworks like Django, CakePHP, Ruby on Rails and the like we can create custom solutions and construct custom systems that are extendable and much more flexible than most of what’s available today.

I don’t want to trivialize the development of these solutions. Building a custom CMS from scratch, for example, would be very difficult. However, it’s important to note the current costs and effort involved with most pre-built CMSs out there. They’re usually really expensive and already requires tons of work to implement in most cases. It’s going to cost you regardless. Doesn’t it make sense to put that money, time and effort into a true custom solution?

I think so. I mean, yes, you’d need specialized resources for development, but it seems as if you need those most times anyway. I know I’d rather offer my clients resources working toward a custom solution than learning yet another proprietary system.

So you could look at a development framework, as opposed to a canned system. That way instead of “hacking” you could “develop.”

Also with a framework, you can extend beyond Web publishing and build specific tools to help the process. An interactive editorial calendar comes to mind, or brainstorming tools. Of course, if you avoid the “one CMS as as a product” mentality, you could probably find lots of smaller, more specific, products that when pulled together are much more enabling than any bloated, proprietary CMS full of features your people will never actually use.

Categories
Web 2.0

Easy posting to multiple blogs with Ecto

A few readers have asked me around the traps to recommend some good software to make posting to blogs a bit easier and faster.

I use a lovely bit of shareware called Ecto. It is cross platform and plugs into almost any known blogging platform and offers a swag of useful features especially if you are like me and post to several blogs regularly.

Although WordPress has a manageable backend, where Ecto really comes in handy is in drafting multiple posts. On one of my blogs (not Fresh + New), I may start writing a post and then leave it as a draft for several days whilst writing another two drafts. Ecto keeps them all securely on my laptop ready to go. Also, it has the rather essential as-you-go spell checking.

Categories
Social networking Web 2.0

Comprehensive list of Web 2.0 sites

Jim from Ideum pointed out this rather exhaustive (and as he suggest, exhausting) list of Web 2.0 companies and sites.

Also, danah boyd is compiling a timeline of social networking sites using a wiki and she is inviting participation from knowledgeable people in the field.

Categories
Interactive Media Web 2.0

Riya’s new visual search

Riya, a serious contender to Flickr with face recognition, has just launched their Like: Visual Search. Now whilst this is currently limited to browsing accessories worn by celebrities, the implications for this sort of engine and museum collections is obvious. Have a play and you will be excited.

Categories
Interactive Media Social networking Web 2.0

New Last.fm – Flash radio player

As a regular user of the fabulous Last.fm I hardly got excited when their latest update happened. Being a subscriber to the serivce I get to try out the beta versions of any changes so I get advance notice. Sure, you can now visually see how ‘close’ your taste in music is to other users and friends, but I’d skipped over the feature that everyone else seems to be gagging over – the Flash player for the personal radio feature.

The Flash player feature is a big deal mainly because it eliminates the need to download the Last.fm player application – although you’ll still need to install the Last.fm software or equivalent to ‘scrobble’ the music you play on your computer – which is essential to get the most out of Last.fm.

The Flash player means that you can effectively use Last.fm as your radio at work and just ‘tune’ in to anyone’s selection, or any artist’s similar/related music as a continuous stream. You can skip tracks, mark them as ‘loved’, tag them, or tell it ‘never to play that one again’. Being in Flash means that it gets around nasty things like browser incompatibilities, most corporate IT lockdowns and firewalls.

Also they have added location sensitive artist information – namely live shows. This will be an interesting path towards further monetising of the service as Last.fm will be aligning with ticketing agencies and resellers much in the same way they have signed up so many independent labels to stream their music.

If you are curious as to what music I listen to then you can tune to my personal radio now (from my account page) without needing to download anything!

Several other museum web folk are on Last.fm as well and we all have pretty diverse tastes – just browse through ‘friends’ and check them out – and listen to what they listen to!

Last.fm was a big driver for the museum’s team in applying personalisation and taste aggregation concepts to our collection database – possibly more so than other sites that might be more traditionally aligned with a museum.

Categories
Social networking Web 2.0 Young people & museums

More from Stutzman on how young people use social networking

Stutzman reports on a poll which claims that –

teens have an average of 52 friends on the IM buddy list, 38 friends entered in their cell phone – but they have 75 friends in SNS. The poll also found a 75% of teens use SNS. This is a useful point of comparison for researchers interested in the nature of friendship on SNS. Are there transferable ratios between various communication devices that hold steady for young people? Can this shine light onto how many “real” friends teens have in social networking services?

Categories
Interactive Media Web 2.0

WordPress MU

Wordpress has finally released their multi-user version, WordPress MU. It is open source, like WordPress, and allows you to host stacks of blogs on the one box and manage users across them.

We are yet to consider moving to this version (despite now having 5 public blogs on our sites!) – mainly because of our current reliance on IIS/Windows – but those who have a little more flexibility with their chosen hosting platforms would be wise to consider moving to the multi-user version.